Purchased Pony Tokens with Irl money and did not receive them

[larissar]

I know that, but you do also have the same problem as her. I show two outstanding purchases and I need to confirm if you want them on your CLSalguero account. I've tried responding to your tickets but my emails are not reaching you. I also tried private messaging but it wouldn't go through to you.

Ok, yes I do want them in my CLSalguero account

Okay you should be all set now. Purchases applied to your account.

[Retsi]

.

I recently purchased a few things and did not receive the tokens, not sure about the other stuff. They used to instantly appear, maybe there was an error?

[Retsi]

Larissa is handling this through the help system.

FlySky35, Larissa needs some information from you in order to process the order.

I did receive the conformation emails as well.

[Tom]

Hi Retsi, I see an error here in the order logs. We will have this sorted for you.

[larissar]

Larissa is handling this through the help system.

FlySky35, Larissa needs some information from you in order to process the order.

I did receive the conformation emails as well.

Can you please confirm the order number for me and I'll have this fixed asap.

[Retsi]

I did receive the conformation emails as well.

Can you please confirm the order number for me and I'll have this fixed asap.

[WinCircle Games] Order Confirmation: Order ST713132442
[WinCircle Games] Order Confirmation: Order ST89687964

[larissar]

[WinCircle Games] Order Confirmation: Order ST713132442
[WinCircle Games] Order Confirmation: Order ST89687964

I've fixed your purchases and you should see them on your account now. Thanks for you support!