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Horse World Online
Breed horses and ponies, raise your foals, and train the next champion in this exciting and realistic online horse breeding game.
Problem with purchase
Need some help figuring out part of the game? Post your questions here and we'll be glad to help you out.
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Problem with purchase
Post by ninjasani »
I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...
Please help...
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Re: Problem with purchase
Post by Hazel! »
If you have the purchase ID (should be in an email receipt), please either ping Tom or Larissa, or use the Help Me tab at the bottom to directly contact them.ninjasani wrote:I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...
If you didn't get an email receipt, please let them know that too.
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Re: Problem with purchase
Post by ninjasani »
I do not have a purchase ID but I do have a transaction ID and an Invoice ID if that is of any help?
How do I ping someone?
How do I ping someone?
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Re: Problem with purchase
Post by Hazel! »
Pinging is done in the forums with the quote feature :D
(quote="larissar") (/quote) [using square brackets rather than round]
(quote="larissar") (/quote) [using square brackets rather than round]
larissar wrote:
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Re: Problem with purchase
Post by ninjasani »
Tom wrote:I just payed to get 600 PT but for some reason I do NOT get the PT... who do I contact to sort this out?
Please help...
Larissa wrote:
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Re: Problem with purchase
Post by ninjasani »
Okay, so I was stupid enough to try again using my card instead of PayPal thinking that might help, but same problem so now I have used up 10$ and no PT
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Re: Problem with purchase
Post by Tom »
We can help get this sorted out. Can you email [email protected] and include your username and the order numbers from both purchase receipts?
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Re: Problem with purchase
Post by ninjasani »
Thank you. I have sent a mail with info.Tom wrote:We can help get this sorted out. Can you email [email protected] and include your username and the order numbers from both purchase receipts?
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